SALON POLICY

 

Cancellation Policy

Your appointments and convenience are of high importance to us. We realize that at times
unexpected circumstances may require schedule adjustments. If you need to cancel an appointment,
we respectfully require that you provide at least 48 hours’ notice.

Our Policy

A cancellation or request to reschedule made less than 48 hours in advance will invoke a
cancellation fee. The amount charged will be equal to 50% of the booked services.
We send you a confirmation text 4 days before your appointment to remind you of your booked
date & time.

Should you arrive more than 20 minutes late for your appointment, we cannot guarantee that we
can provide the entire service. If we cannot accommodate you, the same cancellation fee will be
charged. We will try our best to reschedule your appointment for another time that suits you.

In case of a true, unforeseen, and unavoidable emergency, a cancellation fee will be charged, but
part or full amount of it may be deducted from your future appointment cost.
We realize that emergencies occur. If you do need to cancel or reschedule your appointment, we
simply request that you inform us at least 48 hours in advance.
Cancellations that do not meet the above requirements will result in the 50% fee charged to the
credit card on file or added to your next booking.